Keyboard shortcuts in Outlook

Dylan Hewitt

Mar 05, 2017

In Outlook.com, you can use the keyboard shortcuts you are most familiar with from the email service you're used to working in Gmail, Yahoo Mail, or Outlook.com. Using keyboard shortcuts can help users work more efficiently. This article shows you a list of keyboard shortcuts for Outlook.

The keyboard shortcuts described in this article refer to the U.S. keyboard layout. The layout of the keys on other keyboards may not correspond exactly to the keys on a U.S. keyboard.

Mail keyboard shortcuts - List pane

Action	Outlook.com	Gmail	Yahoo
Select next message	Ctrl+. or Down	J or Down	Ctrl+. or Down
Select previous message	Ctrl+, or Up	K or Up	Ctrl+, or Up
Refresh (reload the current folder)	M or F9
Open mail (in a reading pane)	O or Enter	O
Reply to selected (or currently opened) message	R	R	R
Reply All to selected (or currently opened) message	Shft+R then A	A	A
Forward selected (or currently opened) message	Shft+F	F	F
Delete email	Del	#	Del
Archive email	E	E
Mark email as junk	J	!
Open "Categorizes" drop down menu	C	L
Mark email as read	Q	Shift+I	K
Mark email as unread	U	Shift+U	Shift+U
Undo last action	Crtl+Z	Crtl+Z	Crtl+Z
Close an email and return to list view	Esc	U	Esc
Expand item parts	Right Arrow	Right Arrow	Right Arrow
Collapse item parts	Left Arrow	Left Arrow	Left Arrow
Inbox	G then I	G then I	M
Drafts	G then D	G then D
Sent Items	G then S	G then S
People	G then P	G then C
Search	/	/	S
Open "Move to" drop-down menu	V	V	D
Create new folder	Shift+E		Ctrl+Shift+E

Mail keyboard shortcuts - Reading pane (when different from above)

Action	Outlook.com	Gmail	Yahoo
Undo last action	Ctrl+Z	Ctrl+Z	Ctrl+Z
Close an email and return to list view	Esc	U	Esc
Expand item parts	X	X	X
Collapse item parts	X	X	X
Open next message	Ctrl+.	J	Ctrl+.
Open previous message	Ctrl+.	k	Ctrl+.